AI Customer Service Department
Handles 24/7 inquiries, routing, and reviews.
- Receptionist / front desk
- Customer success coordinator
- Reputation / review specialist
AI systems for coffee shops that capture catering inquiries, run loyalty re-engagement, answer menu questions 24/7, and book private events — automatically.
Automate repetitive workflows and support your existing team — without adding headcount.
Avg AI reply time: 38sServing USA & Canada$2,500/month per department
Pick the departments that match your workflow — Customer Service, Estimating, Sales, and Social Media. $2,500/month per department. All named AI agents are included.
Handles 24/7 inquiries, routing, and reviews.
Turns project notes and files into structured estimates.
Captures, qualifies, follows up, and books leads.
Content creation, scheduling, community management, and social outreach.
$2,500/month per AI Department · All named agents included · 30-day launch + weekly optimization
Yes. The Sales Department captures catering size, date, and pickup/delivery preference and books a callback or auto-confirms small orders straight to your POS workflow.
Yes. The Customer Service Department brings lapsed regulars back with personalized SMS offers based on visit cadence and last-purchased item.
Yes. We integrate with the major café POS systems, plus your phone, calendar, and email.
Yes. The Customer Service Department answers in your shop's voice 24/7 — hours, menu, allergens, espresso bean origin — and escalates anything it can't.
Most cafés launch in 4–6 weeks.
Each AI Department is a flat $2,500/month and includes all of its named AI agents. Pick 1–4 departments — your monthly total is simply the number of departments × $2,500. 30-day setup and launch, then weekly optimization to improve performance and traction.